Refund policy

I pride myself on the quality of my melts. If you are not satisfied with the products you have received please contact us and we will do our best to rectify this. 

Items must be returned within 14 days of delivery, unused, in its original packaging and including a short note to let us know the reason for the return. A full refund, excluding the return postage costs, will be issued within 7 days of receipt of the returned product. We accept no responsibility for items lost on the return journey, therefore we recommend that you use a ‘signed for’ or trackable service.